منابع مشابه
EFQM Excellence Model and Knowledge Management Implications
The author has concluded that KM must be articulated in a given context. KM is unique to any given organization, just like a fingerprint. A solution suitable for one will most certainly not be appropriate to a another, even if the two companies have similar products, services and are the same size. To help resolve the uncertainty of what KM is about and apply it in a given context, the author s...
متن کاملThe Efqm Self-assessment Model in Performance Management
Organizations are seeking new, integrated systems that enable rapid changes through early identification of opportunities and problems, tracking of progress against plans, flexible allocation of resources to achieve goals, and consistent operations. In performance management a new category of systems and processes have been setup linked with the need to integrate strategy and key indicators of ...
متن کاملThe EFQM excellence model: European and Dutch experiences with the EFQM approach in health care. European Foundation for Quality Management.
One way to meet the challenges in creating a high performance organization in health care is the approach of the European Foundation for Quality Management (EFQM). The Foundation is in the tradition of the American Malcolm Baldrige Award and was initiated by the European Commission and 14 European multi-national organizations in 1988. The essence of the approach is the EFQM Model, which can be ...
متن کاملPerformance Measurement By Efqm Excellence Model With Fuzzy Approach
The European Foundation for Quality Management (EFQM) excellence model has appeared to make in driving ‘new’ measurement practices especially in the use of ‘soft’ measures. Although the EFQM excellence model is so beneficial, its measures are in linguistic-vague forms expressed in linguistic parameters, implying so many doubts. Owning to this vagueness frequently represented in the EFQM Model c...
متن کاملEvaluating treatment process redesign by applying the EFQM Excellence Model.
OBJECTIVE To evaluate a treatment process redesign programme implementing evidence-based treatment as part of a total quality management in a Dutch addiction treatment centre. METHOD Quality management was monitored over a period of more than 10 years in an addiction treatment centre with 550 professionals. Changes are evaluated, comparing the scores on the nine criteria of the European Found...
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ژورنال
عنوان ژورنال: Revija za univerzalno odličnost
سال: 2021
ISSN: 2232-5204
DOI: 10.37886/ruo.2021.034